RCS Messaging Policy

RCS Messaging Policy – Christmasoffer.net

Effective Date: October 28, 2026
Website: https://christmasoffer.net
Email: support@christmasoffer.net
Phone: +1 (971) 524-7533

1. Introduction

Christmasoffer.net (“we,” “our,” or “us”) respects your privacy and is committed to providing transparent, responsible, and customer-friendly messaging services. This RCS Messaging Policy explains how we communicate with customers through Rich Communication Services (RCS), SMS (Short Message Service), and other supported messaging channels.

This policy applies to messaging related to our own e-commerce store, Christmasoffer.net, which offers Christmas-themed products, seasonal gifts, decorations, apparel, and related merchandise.

2. Types of Messages

Depending on your interactions with our store, your consent, and the availability of messaging services, we may send the following types of messages.

A. Transactional and Service Messages

We may send transactional SMS or other supported messages related to your purchases and interactions with Christmasoffer.net, including:

  • Order confirmations and purchase receipts.
  • Order processing and payment status updates.
  • Shipping confirmations and tracking information.
  • Delivery notifications and order-related updates.
  • Customer service responses and support communications.
  • Important notifications concerning an existing order or requested service.

Transactional messages are intended to provide information about a customer's order or requested service, rather than to promote products or encourage additional purchases.

Where permitted by applicable law and the relevant messaging platform's requirements, transactional messages may be sent to the phone number provided by the customer for the relevant transaction or service.

B. Promotional and Marketing Messages

Customers who have provided the required explicit consent may receive promotional communications, including:

  • Christmas sales and seasonal promotions.
  • Special offers, discounts, and promotional campaigns.
  • New product announcements.
  • Holiday gift recommendations.
  • Marketing messages about products and offers available at Christmasoffer.net.

Promotional messages are optional and are not required to purchase products from our store.

Consent to receive transactional messages does not automatically constitute consent to receive promotional messages.

3. Customer Consent and Opt-In

Christmasoffer.net respects customer choice and obtains appropriate consent for messaging in accordance with applicable laws and platform requirements.

Customers may provide their phone number when placing an order, requesting assistance, or using another relevant store service. Where appropriate, this number may be used for transactional communications related to that interaction.

Promotional messaging requires a separate, clear, affirmative opt-in through an appropriate consent mechanism, such as an optional checkbox or another supported opt-in method.

Our consent principles include:

  • Promotional consent is optional and is not a condition of purchase.
  • Marketing consent is separate from transactional communications.
  • Marketing consent checkboxes are not preselected.
  • Providing a phone number, placing an order, or creating an account alone does not constitute consent to receive promotional messages.
  • Customers can withdraw promotional consent at any time.
  • We maintain consent records where supported by our systems and as required by applicable law.

Consent will be used only for the purposes disclosed when it is collected and in accordance with our Privacy Policy.

4. Message Frequency and Charges

Transactional messages: Frequency depends on the customer's orders, shipping activity, service requests, and other relevant transactions.

Promotional messages: Message frequency may vary depending on the customer's preferences and available campaigns.

Message and data rates may apply depending on your mobile carrier and service plan.

Message delivery and availability may depend on your device, carrier, network connection, messaging application, and the capabilities of the messaging platform.

5. Opt-Out Instructions – STOP

Customers can opt out of promotional messaging at any time.

Where supported by the messaging channel, reply STOP to a promotional message to request that future promotional messages be discontinued through that channel.

Once the opt-out request has been received and processed, Christmasoffer.net will update the applicable marketing preferences and suppress further promotional messages through the relevant channel. Where supported, an opt-out confirmation may be sent.

Customers may also request removal from promotional messaging by contacting:

  • Email: support@christmasoffer.net
  • Phone: +1 (971) 524-7533
  • Website: https://christmasoffer.net

Opting out of promotional messages does not cancel an order or prevent customers from shopping with us.

Essential transactional messages related to an existing order or requested service may continue when necessary and legally permitted. These messages will not be used to circumvent a promotional opt-out.

We will not knowingly re-subscribe customers to promotional messaging without fresh, valid consent where required.

Actual STOP keyword processing depends on the messaging provider and technical configuration. We will not represent this functionality as active unless it is supported by our live messaging system.

6. Privacy and Use of Customer Information

To provide messaging services, Christmasoffer.net may process information such as:

  • Phone numbers and messaging preferences.
  • Order and transaction details relevant to a requested communication.
  • Consent records and opt-out requests.
  • Customer service communications.
  • Message delivery and related technical records.

We use this information to:

  • Send transactional messages concerning orders and requested services.
  • Deliver promotional messages when appropriate consent has been obtained.
  • Respond to customer inquiries.
  • Maintain opt-in and opt-out preferences.
  • Prevent unwanted marketing communications.
  • Protect our services and comply with applicable legal obligations.

We do not sell customers' personal information to third parties for their independent marketing purposes. We may share relevant information with service providers, messaging platforms, telecommunications providers, and other vendors that help operate our store or deliver communications, subject to applicable privacy requirements.

For more information, please review our Privacy Policy at https://christmasoffer.net.

7. Third-Party Messaging Providers

Christmasoffer.net may use third-party messaging platforms, telecommunications providers, or mobile carriers to deliver RCS and SMS communications.

These services may have their own technical requirements, availability limitations, and privacy practices.

We take reasonable steps to use appropriate service providers and manage messaging preferences in accordance with applicable requirements.

RCS functionality may vary across devices, carriers, and messaging applications. We cannot guarantee that every message will be delivered or that every customer will have access to RCS.

8. Data Retention and Security

We retain messaging information for as long as reasonably necessary to provide the relevant services, manage consent and opt-out preferences, meet applicable legal obligations, and resolve disputes.

We use reasonable administrative and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Access to customer messaging information is restricted as appropriate to business and operational needs.

9. Children's Privacy

Christmasoffer.net is an e-commerce store for general consumers. Messaging consent must be provided by individuals legally authorized to provide it. We do not knowingly use promotional messaging to target children in violation of applicable laws.

10. Changes to This Policy

We may update this policy to reflect changes in our store, messaging services, technology, or applicable legal requirements.

Any updates will be published on this page with a revised effective date where appropriate.

11. Contact Information

For questions about this RCS and SMS Messaging Policy, transactional messages, promotional consent, or opt-out requests, please contact us using the following details:

Business: Christmasoffer.net
Website: https://christmasoffer.net
Email: support@christmasoffer.net
Phone: +1 (971) 524-7533

We will review and respond to customer requests in accordance with our applicable policies and legal obligations.

Christmasoffer.net
Responsible Messaging. Transparent Communication. Customer Choice.

Data handling
Information used to deliver RCS messages is handled in accordance with our Privacy Policy.

See our Terms of Service.

For any questions about this policy, please contact us.